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Senior Product Designer.  10+ Years

I design from evidence. Research tells me what to build. Systems thinking tells me how it all connects.

I've spent 11 years designing for some of the most complex domains in the industry — financial systems, enterprise software, automotive logistics. What I've learned is that the best design decisions aren't made at the whiteboard. They're made closest to the user as possible — through direct research when access allows, and through stakeholders, subject matter experts, and proxy data when it doesn't.

I think at the system level — not just the screen. Because a well-designed interface inside a broken system is still a broken experience

Bengaluru, India.

Selected Work

IBM Chat Slack Bot: Conversational UX Case Study Banner

IBM Slack integrated chat bot

UX research, UX Design, Conversational UX

IBM Watson based slack integrated chat bot that clarifies doubts and questions raised by organization's employees related to Q2C (Quote to cash) and quote creation for a bid, proposals and projects in the organization.

Qmiix: Visual Case Study Banner

Qmiix

Visual design, Illustration, Branding, iPass solution

QNAP company's cross platform automation solution that automates self-defined workflows between multiple clouds, QNAP NAS, and other software, greatly assisting businesses in reducing the time, effort, and costs involved in digital workflows.

Other projects

A conceptual idea to enable educators in better engaging with students in a remote learning set-up.

Adobe Challenge: Reach & Teach Case Study Cover Image .png

Concept building, UX Research, Covid 19.

File Reading Application UX Case Study Banner

PoC: Automotive file reading UI

Proof of concept to read the automotive files like MDF4 created from the vehicle data received through sensors.

Case study

work in progress

Case study
work in progress

Business design, UX Design, Visual Design

Tesco:

Case study

work in progress

Case study
work in progress

Business design, UX Design

MVP: Monetory value tracking UI

A minimum viable product that tracks monetary value of the third party.

Brands Worked With

image.png
IBM logo,
Daimler logo
Tesco logo
JetBlue airways logo
Multichoice logo
Tata elxsi logo
QNAP logo

Work Experience

Dec 2024 - Present

Intuit India

UX/UI Designer II

Took Tracker Hub from concept to Director-approved and in development, and shipped QuickBooks' Tax Exemption experience end-to-end.

Dec 2024 - Present

Intuit India

UX/UI Designer II

Project: Loan Origination System (LOS)
- I automated the workflows of a Loan Origination System (LOS) by integrating it with third-party applications and automating the reading of files received from various sources and removing the manual processes.


- I began this project by conducting expert reviews and comprehensive usability evaluations to assess design effectiveness at both the feature level and across the entire product. Through thorough primary and secondary research I identified 35+ manual processes causing user frustration and delays in total turn around time (TAT) of each loan application. I automated 6+ processes, which reduced manual work by 50% for key user groups and increased overall efficiency by 70%. I also developed human-centred designs, creating user personas, optimising task flows, and refining the information architecture to enhance the user experience.

Credit Saisons LOS Application: LOS Research/UX/UI Case Study Credit Saisons Customer Facing Application:
Usability Testing Case Study Other Responsibilities: Build Design System and Contribute to Organisations s UX maturity

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